Customer Express Contacts

TC Energy's Customer Service Call Centre is at your service from 7am to 10pm MST, 7 days a week.
Contact the PipeLine at 1.403.920.PIPE(7473) or Toll free at 1.877.920.PIPE(7473)

Operations Contacts


Last Name First Name Title Team Phone Fax Email IC Reports To (leave blank if no-one)  
Girling Russ President and CEO TC Energy Corporation 1.403.920.7888 1.403.920.2412 russ_girling      
Robinson Tracy Executive Vice President Commercial 1.587.933.0897 1.403.920.2386 tracy_robinson   russ_girling  
Prior Richard Senior Vice President Commercial 1.832.320.5504 1.832.320.5170 richard_prior   tracy_robinson  
Tarvydas Robert Vice President Regulatory and Business Planning 1.403.920.5052   robert_tarvydas   tracy_robinson  
White Jay Vice President Commercial 1.832.320.5393 1.832.320.5704 jay_white   richard_prior  
Masud Jawad Vice President Commercial Operations 1.403.920.2670 1.403.920.2386 jawad_masud   richard_prior  
Trout Blaine Director Marketing 1.403.920.6684 1.403.920.2386 blaine_trout   jay_white  
Baranski Stefan Director Marketing 1.416.869.2136   stefan_baranski   jay_white  
Innes Ashley Director Marketing 1.403.920.5574 1.403.920.2386 ashley_innes   jay_white  
Harris Alex Director Collaboration 1.403.920.6201 1.403.920.2386 alex_harris   jay_white  
Ritsch Mike Director Rates and Services 1.403.920.6826 1.403.920.2386 michael_ritsch   jay_white  
Mackay Lindsay Director Business Development 1.403.920.6321 1.403.920.2285 lindsay_mackay   richard_prior  
Nelson Keith Director Business Development 1.403.920.5540 1.403.920.2451 keith_nelson   richard_prior  
Banner Neall Director Commercial Strategy and Fundamentals 1.403.920.7907   neall_banner   Richard_prior  
Tran Nguyen Director Commercial Services 1.587.933.8267 1.403.920.2999 nguyen_tran   jawad_masud  
Zhou Joe Director System Design 1.403.920.7227 1.403.920.2357 joe_zhou   jawad_masud  
Armstrong Michael (Mike) Manager Gas Control 1.403.920.6777   mike_armstrong   joe_zhou  
Turra Tony Marketing Representative Marketing 1.403.920.5471   tony_turra   blaine_trout  
Badau Minh Marketing Representative Marketing 1.403.920.5804   minh_badau   blaine_trout  
Harper Todd Manager Marketing 1.403.920.5808 1.403.920.2386 todd_harper   blaine_trout  
Harbaruk Sherri Commercial Projects Manager Marketing 1.403.920.5597 1.403.920.2386 sherri_harbaruk   blaine_trout  
Woo John Marketing Representative Marketing 1.403.920.5801 1.403.920.2386 john_woo   blaine_trout  
Cook Tyler Marketing Representative Marketing 1.403.920.6021 1.403.920.2386 tyler_cook   todd_harper  
Karski Roman Marketing Representative Marketing 1.587.933.8875 1.403.920.2386 roman_karski   todd_harper  
Stringer Tim Manager Marketing 1.416.869.2177 1.416.869.2119 tim_stringer   stefan_baranski  
Jamieson Lisa Manager Marketing 1.416.869.2171 1.416.869.2119 lisa_jamieson   stefan_baranski  
Beckel Molly Marketing Representative Marketing 1.416.869.2159 1.416.869.2119 molly_beckel   tim_stringer  
Cheung Amelia Marketing Representative Marketing 1.416.869.2115 1.416.869.2119 amelia_cheung   tim_stringer  
McEwen Liz Marketing Representative Marketing 1.403.920.4549   liz_mcwewen   ashley_innes  
Engel Candice Manager Marketing 1.403.920.5623 1.403.920.2386 candice_engel   ashley_innes  
Smetheram Glenn Marketing Representative Marketing 1.403.920.7104 1.403.920.2386 glenn_smetheram   ashley_innes  
Mazier Mike Marketing Representative Marketing 1.403.920.2651 1.403.920.2386 mike_mazier   ashley_innes  
Edwards Andre Marketing Representative Marketing 1.587.933.7546   andre_edwards   candice_engel  
Bendall Sara Marketing Representative Marketing 1.403.920.3743 1.403.920.2451 sara_bendall   candice_engel  
Dancy Cullen Marketing Representative Marketing 1.587.933.0785 1.403.920.2446 cullen_dancy   candice_engel  
Mount Fraser Manager Commercial - West Assets 1.403.920.2267 1.403.920.2386 fraser_mount   alex_harris  
Waldorf Holly Manager Commercial - East Assets 1.403.920.8086 1.403.920.2386 holly_waldorf   alex_harris  
D'Souza Kevin Analyst Commercial - West Assets 1.403.920.8080 1.403.920.2386 kevin_dsouza   fraser_mount  
Sawatzky Dana Analyst Commercial - West Assets 1.403.920.2068 1.403.920.2386 dana_sawatzky   fraser_mount  
Rojas Veronica Industry Coordinator Commercial - Canadian Assets 1.587.933.4878   veronica_rojas   holly_waldorf  
Wong Stephanie Analyst Commercial - East Assets 1.403.920.2885 1.403.920.6056 stephanie_wong   holly_waldorf  
Echenagusia Penelope Manager Rates & Services West 1.403.920.5396 1.403.920.2386 penelope_echenagusia   michael_ritsch  
Kuntz Grant Manager Rates & Services East 1.403.920.7169 1.403.920.2386 grant_kuntz   michael_ritsch  
Lussier Sophie Manager TQM and Business Development 1.403.920.6545 1.403.920.2386 sophie_lussier   lindsay_mackay  
Betts Gordon Manager Business Development 1.403.920.6834 1.403.920.2451 gordon_betts   keith_nelson  
Webb William (Bill) Manager Business Continuity & Integration 1.403.920.6840 1.403.920.2999 bill_webb   nguyen_tran  
Gent Graham Manager Nominations & Allocations 1.403.920.6846 1.403.920.2999 graham_gent   nguyen_tran  
Chisholm Ian Manager Operations Planning 1.403.920.6252 1.403.920.2999 ian_chisholm   nguyen_tran  
Medcalfe Chelsea Manager Contracts, Billing and Credit 1.403.920.6717 1.403.920.2999 chelsea_medcalfe   nguyen_tran  
Proctor Marlene Supervisor Western Pipelines 1.403.920.2686 1.403.920.2999 marlene_proctor   graham_gent  
Dhanidina Farouk Supervisor Eastern Pipelines 1.403.920.6126 1.403.920.2999 farouk_dhanidina   graham_gent  
Ramsay Matthew Supervisor Operations Planning West 1.403.920.6814   matthew_ramsay   ian_chisholm  
Samoylove Zafir Supervisor Operations Planning East 1.403.920.6831 1.403.920.2446 zafir_samoylove   ian_chisholm  
Kimmett Taylor Supervisor Contracts 1.403.920.5579 1.403.920.2386 taylor_kimmett   chelsea_medcalfe  
Rouillard Darryn Manager System Design West 1.403.920.6341 1.403.920.2357 darryn_rouillard   joe_zhou  
Ferraton Murray Manager Customer Solutions 1.403.920.5323 1.403.920.2357 murray_ferraton   joe_zhou  
Tosi Chris Manager System Design East 1.403.920.5051 1.403.920.2379 chris_tosi   joe_zhou